For clinic owners and authorised teams

Make your clinic profile more useful before patients contact you.

Claim your existing CLARA profile, keep important details current and explain your services clearly. Subscriptions are charged per clinic branch.

Basic factual listings remain free. The subscription adds clinic-managed information and reporting; it does not change directory ordering or automatically award CLARA verification.

One plan, two billing options

Choose monthly flexibility or the lower annual price.

Both options include the same profile-management features. Each subscription covers one physical clinic branch and renews automatically until cancelled.

Monthly

RM49/ month / branch

A lower initial commitment for a clinic that wants to start managing its profile.

  • Submit services and dated indicative prices
  • Update hours, contact details and appointment links
  • Add practitioner names and source-supported credentials
  • Add clinic-supplied photos, facilities and languages
  • Request priority review of factual profile corrections
  • Receive a summary of profile views and contact activity
Subscriptions opening soon

Checkout will open after CLARA’s business registration, banking and payment-provider setup are complete. Final cancellation, renewal and tax terms will be shown before payment.

Why clinics use it

Give patients the practical facts they are already looking for.

A complete profile helps visitors understand what the branch offers, who practises there and how to contact the clinic. It does not promise search position, enquiries or patient outcomes.

01

Fewer information gaps

Publish current hours, contact routes, facilities, languages and walk-in information in one place.

02

Clearer service information

Submit service details and dated indicative prices so visitors can ask better questions before booking.

03

Source-supported practitioners

Add the clinicians working at the branch. Professional claims are published only with an appropriate clinic or official source.

04

Useful activity reporting

See a simple summary of profile views and contact-button activity without receiving patient health information.

Ownership confirmation

Payment starts the claim. Evidence confirms the claimant.

CLARA verifies control of each branch separately. Paying for a subscription is not evidence that a person owns or represents the clinic.

  1. 01

    Select the existing profile

    The claimant identifies the exact clinic branch and provides their name, role and business contact details.

  2. 02

    Confirm an existing contact route

    CLARA sends a one-time code to a phone number or email already published by the clinic, rather than relying only on newly submitted details.

  3. 03

    Provide alternative evidence when needed

    If no reliable public contact exists, CLARA may request a facility document, SSM record or signed authorisation letter that matches the clinic name and branch address.

  4. 04

    Complete a manual review

    After the identity, authority and branch match are confirmed, CLARA activates profile-management access. Ownership may be reconfirmed after material changes or at annual renewal.

Two different checks

Owner Confirmed is not the same as CLARA Verified.

Owner Confirmed

The claimant demonstrated authority to manage that clinic branch’s profile.

CLARA Verified

CLARA completed its separate factual checks for the clinic profile at a stated date.

Common questions

Before subscriptions open

Does a clinic need to pay to remain listed?

No. Basic factual listings remain free within CLARA’s published coverage. The subscription is for an owner-managed profile and additional profile services.

Is the subscription charged per company or per branch?

Per physical clinic branch. A clinic group with several branches needs a separate subscription and ownership check for each profile it wants to manage.

Can a subscribed clinic publish any claim or price?

No. Clinic-submitted information remains subject to CLARA’s editorial and source standards. Prices must be dated and identified as indicative, and unsupported clinical or promotional claims may be declined.

Does payment improve directory position or verification status?

No. Neutral ordering follows the directory’s published rules. Ownership confirmation and CLARA’s factual profile verification are separate processes.

When will payment open?

After CLARA completes its business registration, bank-account and payment-provider setup. The payment and clinic-support contact details will be published here before checkout opens.

Find your clinic profile